Vehicle incident report
Turn off ignition, hazard lights on. Move only if safe.
Call emergency services if anyone is injured or there is a hazard.
Required by law. Call 000 if a third party refuses.
All vehicles, damage, scene, and road signs before moving.
1800 028 881 — here if you need guidance.
Complete this form as soon as it is safe to do so.
Enter the rego plate of your ECCR rental vehicle and the last 4 digits of the mobile number on your booking. We use both to confirm the booking is yours before showing any details.
Identity confirmed. Please check this is the right booking before you continue.
Rego · ·
We'll send your incident report confirmation and any updates to this address.
Enter your new email address below. A staff member will update your rental agreement after reviewing your request.
ECCR vehicle only — hit object, rollover, or self-incident
ECCR vehicle and one or more other vehicles involved
Upload files or drop files here
JPG, PNG, HEIC, PDF — max 10 MB eachJPG, PNG, HEIC, PDF — max 10 MB each
Please include any additional relevant pictures or documents not already captured in the previous steps.
Received by the ECCR claims team
A confirmation has been sent to your email. For urgent help call 1800 028 881.